Returns Management (RMA) & Refurbishing
Our refurbishing service extends the life cycle of your used hardware, including ATA’s, modems and telephones. We perform a full diagnostic to identify areas for upgrading or replacing so that you can have full confidence in your hardware again. We take care of ordering and installing all parts and even clean and re-package the equipment so that it’s ready to be re-deployed at your customers’ sites.
Refurbishing is a value-added service that both protects your company’s hardware investments and provides cost-efficient options for your customers. Every refurbished unit comes with the peace of mind knowing Gentek has manually inspected and verified it’s working like new.